GENERAL CONDITIONS
These are the general conditions for hiring a bicycle from Paceheads Spain SL in Puerto Calero, Lanzarote. The full rental conditions are listed below and take precedence over these general conditions.
The bikes are not insured. Optional insurance can be booked per rented bike for an additional charge. The insurance does not cover theft, loss or frame breakage. The renter is fully liable for the theft or non-return of a bicycle.
Bicycles and equipment can only be rented if a rental contract has been completed or our rental conditions have been accepted via the online booking portal. In addition, credit card details must be provided before the start of the rental period.
Paceheads Spain SL accepts no liability for any injury or damage caused to or by the customer during the rental period.
A penalty is payable if a bicycle is returned late (see below).
Helmets are compulsory in Spain. Helmets are available on request.
All bikes are rented with a spare inner tube, multitool and pump. If the spare inner tube is used, a fee of €5 will be charged. Items that are not returned will be charged at €20 per item.
All bikes are handed over in perfect condition, checked by professional mechanics. Normal wear and tear during the rental period is accepted. However, a cleaning fee of €25 may be charged for excessively dirty bikes.
Theft and damage to the bike will be charged to the renter. The costs correspond to the actual loss of Paceheads Spain SL, not the new price of a part or frame.
Full payment is due at the time of booking. Refunds are only possible up to two weeks before the start of the rental period.
Cancellations within two weeks before the start of the rental period or no-shows will be charged the full rental price.
Paceheads Spain SL is not liable if a booking cannot be fulfilled due to force majeure. In this case, liability is limited to the agreed rental price. Cancellations are not possible in the event of force majeure ("Acts of God"), but rebooking to a later date is possible.
RENTAL CONDITIONS FOR BICYCLES
1. RENTAL CONDITIONS
1.1 Paceheads Spain SL provides high quality specialized bicycles. To make this possible at a fair price, we ask our customers to treat the equipment responsibly.
1.2 Bikes and equipment can only be rented if a rental agreement has been completed or the terms and conditions have been accepted online. Paceheads Spain SL reserves the right to retain credit card details as security. Acceptance of these conditions constitutes a binding contract.
1.3 All bookings are subject to availability. Anyone making a booking on behalf of another person confirms that they are authorized to do so.
1.4 The rental period begins with the collection or delivery and ends with the return to Paceheads Spain SL in Puerto Calero.
2. CONDITIONS FOR THE TENANT
2.1 The renter is responsible for their own physical fitness. Paceheads Spain SL accepts no responsibility if the rental period is interrupted due to illness, lack of fitness or injury. Nor for death, injury, loss of personal belongings or delays due to weather, strike, war, terrorism or similar.
2.2 Cycling on public roads and in competitions involves risks. Wearing a helmet is mandatory in Spain.
2.3 The Hirer shall drive responsibly at all times. Paceheads Spain SL is not liable for any damage or injury (including death) resulting from its use. The Hirer indemnifies Paceheads Spain SL against all third party claims.
2.4 The renter is responsible for ensuring sufficient insurance cover. Paceheads Spain SL can offer insurance if necessary.
2.5 The Hirer is responsible for bicycles and equipment, protects them from theft or damage and uses them appropriately.
2.6 Damage caused by accident or negligence shall be borne by the customer.
2.7 Loss, damage or theft must be reported immediately. Repair or replacement costs shall be borne by the renter.
2.8 Selling, pledging or passing on the rental bikes is prohibited.
2.9 The assembly and inspection of the bike is the responsibility of the renter. Assistance from Paceheads Spain SL is available by phone or email where possible, but is not guaranteed.
3. TERMS OF PAYMENT
3.1 Payment is made at the time of booking. Cancellations up to 14 days before the start of the rental period: 100% refund.
3.2 The full rental price and, if applicable, a deposit must be paid in advance.
3.3 Late returns will be charged at double the daily rental price per day/part-day, unless agreed in advance.
3.4 A credit card is required. A deposit up to the value of the bicycle may be charged. Refunds will only be made if the bike is returned on time and undamaged.
3.5 In the event of non-compliance, Paceheads Spain SL reserves the right to charge further fees.
3.6 Normal wear and tear according to the manufacturer is accepted.
3.7 The deposit may be used to cover damages or charges.
4. SAFETY
4.1 Every driver is responsible for his own safety.
4.2 Injury or death can be caused by weather, speed, collision, inexperience or misuse.
4.3 Inexperienced riders should only ride under supervision.
4.4 Cycling under the influence of alcohol, medication, drugs or extreme fatigue is prohibited.
5. LIABILITY
5.1 Paceheads Spain SL accepts no liability for death, injury or direct loss to the Hirer.
5.2 No liability is accepted for loss or damage caused by:
own behavior of the tenant
Acts of third parties
unforeseeable events despite due care
indirect or consequential damages
5.3 Liability is limited to the value of the booking.
5.4 There is no liability in the event of force majeure. Rebooking to a later date is possible, but cancelations are not.
6. GENERAL
6.1 These terms and conditions constitute the entire agreement. Amendments must be made in writing.
6.2 Notifications must be made in writing.
6.3 Failures or delays shall not be deemed a waiver of rights.
6.4 Invalid provisions shall not affect the remaining provisions.
6.5 No third party rights, unless expressly provided for.
6.6 These conditions are subject to Spanish law. The place of jurisdiction is the competent court in Lanzarote (province of Las Palmas).